Money back guarantee
If you have not seen any results after 12 weeks of use, you can benefit from our money back guarantee. It is important that you have used the product consistently and as directed for a minimum of 12 weeks.
To benefit from our money back guarantee, simply follow the instructions below:
1. Take a clear photo of your eyelashes or eyebrows without makeup or mascara before using our Lash by Maya serum (proof of date in the photo film).
2. Take a photo of your eyelashes/eyebrows after 12 weeks of use, accompanied by a photo of the product used (proof of date in the photo film).
3. Send an email to our customer experience team (contact@lashbymaya.com or use the contact form) with the above information.
Your request will be processed within 3-5 days of receipt.
To benefit from our money back guarantee, simply follow the instructions below:
1. Take a clear photo of your eyelashes or eyebrows without makeup or mascara before using our Lash by Maya serum (proof of date in the photo film).
2. Take a photo of your eyelashes/eyebrows after 12 weeks of use, accompanied by a photo of the product used (proof of date in the photo film).
3. Send an email to our customer experience team (contact@lashbymaya.com or use the contact form) with the above information.
Your request will be processed within 3-5 days of receipt.