FAQ
Q: What results can I expect and how long it takes?
With Lash by Maya, you can expect to see results in just 2 weeks, but remember, consistency is key! Keep using it and your patience will pay off with beautiful results.
Q: How long does it take for my order to arrive?
A: The delivery time for your order will depend on your location. In general, orders are delivered within 5-10 business days from the date of purchase and depending on your location.
Q: Is the Lash by Maya website secure?
A: Yes, the Lash by Maya website is 100% secure. We use the latest encryption technology to ensure that your personal and financial information is protected at all times.
Q: Can I track my order?
A: Yes, you can track the progress of your order via this tracking page and viewing your order history. You will also receive email updates with tracking information once your order has been shipped.
Q: What is the return policy for Lash by Maya products?
A: We offer a 30-day return policy for Lash by Maya products. If you are not satisfied with your purchase, you can return the unused portion of the product within 30 days of receipt for a full refund.
Q: Are Lash by Maya products cruelty-free?
A: Yes, Lash by Maya is committed to producing cruelty-free products. We do not test our products on animals, and we only source ingredients from suppliers who share our commitment to ethical and humane practices.
Q: Where can I purchase Lash by Maya products?
A: Lash by Maya products are only available for purchase on our official websites lashbymaya.com and lashbymaya.fr. This allows us to ensure the authenticity and quality of our products, as well as provide the best possible customer service and support.
If you have any additional questions, please don't hesitate to contact us via this form. Our customer service team is available to assist you with any concerns or inquiries you may have. Thank you for choosing Lash by Maya!
Q: How can I join the Affiliates Lash by Maya Program?
Very simple! Go check-out our affiliates program page by clicking here. Then apply to the form and start earning money by sharing your link/promo code!
Q: Can I return my product?
If you need to return the product, you have 30 days from the date of receipt. We take hygiene seriously, so the product must be returned unopened and in its original packaging.